Return and Exchange Policy

Returns

All products except the Crop-A-Dile and Crop-A-Dile Mini have a 60-day satisfaction guarantee. If you are unhappy with your purchase you can return it within 60-days of purchase for a full refund (this excludes the original shipping charge).

Returned product must be in re-sellable condition and all parts need to be included in the returned package or you do not qualify for a refund.

To initiate the return process and receive a return label please have your order number and original shipping zip code handy then click here and follow the prompts. If you have any questions, please contact us at admin@footscientific.com.

Exchanges

Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice. Please follow the return policy steps to receive a return shipping label.