All products except the Crop-A-Dile and Crop-A-Dile Mini have a 60-day satisfaction guarantee! If you are unhappy with your purchase you can return it within 60-days of purchase for a full refund (this excludes the original shipping charge). Returned product MUST be in re-sellable condition and all parts need to be included in the returned package or you do not qualify for a refund.
To initiate the return process and receive a return label please have your order number and original shipping zip code handy then click here and follow the prompts.
Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice. Please follow the return policy steps to receive a shipping label.